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Direct Support & Inquiries

Contact Us

Have a question about beat licensing, custom production, or need help with an order? Get in touch with us using the official contact information below.

Customer Support Email

Official email channel

For order queries, download links, and licensing rights:

kritoxd499@gmail.com

⚡ Expected response time: Within 24 hours

Phone & WhatsApp Support

Direct customer desk

Support Line: +91 93194 48422

Operating Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST (Closed Sundays & Public Holidays)

Chat with Support on WhatsApp →

Operational Business Address

Registered Studio Location

KRITO Music & Audio Production
Sector 70, SAS Nagar (Mohali),
Punjab — 160055, India

Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are provided below:

  • Officer Name: Grievance & Compliance Officer
  • Entity: KRITO Beat Store
  • Email: kritoxd499@gmail.com (Subject: Attention Grievance Officer)
  • Address: Sector 70, Mohali, Punjab — 160055, India
  • Response SLA: Acknowledgment within 48 hours; resolution within 30 days of receipt.

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